CureVision.Queuing

Flow and Queue Management software CureVision.Queuing provides a seamless customer experience, queue management, and correct routing.

Using CureVision.Queuing, your customers can scan their QRCode or smart ID card reader and take a queue without touching a screen or device.

The CureVision.Queuing feature prevents Covid-19 from spreading in your business by ensuring you have sufficient customers suitable for social distancing. In addition, it provides health protection for your customers and employees and makes your business more trustworthy.

Your customers will experience the best customer service in your business with CureVision.Queuing, which shortens wait times and eliminates irregular and risky queues.

• The only Digital Signage Solution that Offers Both Android and Windows platforms
• Easy-to-Use Interface
• Dynamic Network Structure
• Unlimited User and Authorization Management

What Can You Do With CureVision.Queuing?

CureVision. Queuing guarantees a great customer experience at every centre with several benefits, including cost savings, process regulation, and control of sales goals. Aside from this, managers of all levels are monitored, analyzed, and alerted in real time about their KPIs to ensure they are being met.

• You can scale the central server from a single service point to numerous branches.
• You can create different queue structures for multiple processes.
• You can prioritize by customer segment or transaction.
• With the Appointment Scheduling Application, you can make an appointment on your website.
• You can provide arrival information, queue-taking information, and call information to a mobile phone using the mobile application
• You can provide visual and audio guidance by working integrated with Artech.Sign.
• The more you interact with your customers, the more satisfied your customers will be and the more sales you'll generate.
• You can measure customer satisfaction and take the necessary measures without losing time.
• You can follow the performance of your employees and create performance reports.
• You can measure your customer and work intensity and plan your capacity.

What Modules Does CureVision.Queuing Have?

• The Web-Based Appointment Scheduling Module
• Customer Mobile Application Module
• Self Service and Kiosk Module
• Counter Welcome and Call Module
• Information and Guidance Module
• Branch Management Module
• Customer Satisfaction Module
• Reporting Module