R-419 Series

19" Queue Management Kiosk — HIS Integration, Thermal Printer & Optional Camera

The R-419 is a 19-inch floor-standing queue management kiosk — patients tap the capacitive touchscreen to register their queue number and receive a printed ticket from the built-in thermal printer, integrated with your Hospital Information System.

Designed for hospital polyclinics, department entries, and outpatient areas, the R-419 supports barcode and QR code scanning, contactless and contact smart card reading, and optional camera integration for facilities that require patient identification at the queue point.

✓ HIS Integration ✓ Thermal Printer ✓ Camera Optional

Key Features:

HIS Integration — Real-Time Queue Management: Integrates directly with your Hospital Information System — issuing queue numbers synchronized with real-time department queue data and patient flow.

Camera Integration (Optional): Optional built-in camera enables live video call capability at the queue point — for facilities that want to connect patients with support staff directly from the kiosk without requiring a separate communication device.

2.4" Thermal Printer — Auto-Cutter, Long-Life: Built-in 2.4-inch thermal printer with auto-cutter issues queue tickets instantly — long-life consumables and front-access paper replacement minimize service interruptions.

Omnidirectional Barcode & QR Code Reader: Built-in omnidirectional barcode and QR code reader supports contactless patient identification — reducing manual entry and accelerating queue registration at busy department entries.

Contactless & Contact Smart Card Reader: Supports RFID, NFC, magstripe, and contact chip card reading — enabling patient identification and secure transaction workflows at the kiosk.

19" Capacitive Touchscreen — Liquid & Scratch Resistant: 19-inch capacitive touchscreen resistant to liquid contact and scratches — built for continuous patient interaction in high-traffic hospital environments.

Vandal-Resistant Body: Heavy-duty metal construction with vandal-resistant design — built for unsupervised deployment in busy hospital lobbies and polyclinic entries.

Fanless Intel Celeron J1900 — Industrial Motherboard: Fanless Intel Celeron J1900 with industrial motherboard — silent, reliable continuous operation without scheduled maintenance or thermal shutdowns.

Space-Saving Front Cover Design: Front-access paper and consumable replacement — no need to open the rear cover, minimizing service time and disruption at busy queue points.

Corporate Branding — Custom Color & Logo: Available in custom institutional colors with logo integration.

Is R-419 Right for Your Facility?

Choose if:

• You need a 19-inch queue management kiosk with HIS integration and thermal ticket printing
• You need camera capability for video calls
• Barcode, QR code, and smart card reading are required for patient check-in

Need LED queue display? → LED-3XX
Need navigation support? → TM-346&324