TM-346&324 Series

46" + 24" Patient Navigation & Video Support Kiosk — 24/7 Live Assistance, Wayfinding & Department Directory

The TM-346&324 is a dual-screen patient navigation and video support kiosk — combining a 46-inch high-brightness information display with a 24-inch interactive touchscreen, built-in cameras, microphone, and 2×10W stereo speakers for live 24/7 video call support.

Positioned at the hospital entrance, the TM-346&324 functions as a virtual reception point — giving every patient the same guided experience as a staffed reception desk, 24 hours a day.

Designed for hospital lobbies, main entrances, and large polyclinic waiting areas, the TM-346&324 connects patients directly to live support staff via video call — providing real-time navigation guidance, multilingual assistance, and wayfinding support without requiring a dedicated receptionist at every entry point.

✓ 46" + 24" Dual Screen   ✓ 24/7 Video Call   ✓ Virtual Reception Point   ✓ Wayfinding & Department Directory

Key Features:

46" Information Display — 500cd/m², 1920×1080: 46-inch high-brightness display at 500cd/m² shows wayfinding content, department maps, facility information, and service announcements — clearly visible in brightly lit hospital lobbies and entrance areas.

24" Interactive Touchscreen — 250cd/m², Capacitive: 24-inch capacitive touchscreen gives patients direct interaction access — for navigation queries, video call initiation, and self-service information retrieval at the kiosk.

24/7 Live Video Call Support: Patients initiate a live video call directly from the 24-inch touchscreen — connecting to hospital support staff or a remote call center for real-time navigation guidance and assistance at any hour.

Built-In Camera System — 4MP + 2MP IR + USB: 4MP Dome IP camera, 2MP Dome IR camera, and USB camera provide clear video quality for live support calls — including in lower-light lobby environments where IR capability ensures clear image quality.

2×10W Stereo Speaker & 6MM Microphone: Built-in 2×10W stereo speakers and directional 6MM microphone ensure clear two-way audio during live support calls — even in busy, ambient-noise hospital lobby environments.

Multilingual & Sign Language Support: Call center application supports multiple languages and sign language — enabling comprehensive patient assistance for international patients and visitors with hearing disabilities.

Accessibility-First Ergonomic Design: Ergonomic design accommodates patients with disabilities — touchscreen height, interaction layout, and audio support designed for inclusive patient use across all mobility levels.

Intel Core i5 / i7 — Fanless, 1TB Storage: Fanless Intel Core i5 or i7 processor with up to 1TB HDD and SSD options — delivering reliable, silent performance for continuous 24/7 video call operation without scheduled maintenance.

Is the TM-346&324 Right for Your Facility?

The TM-346&324 is the right choice if:

• You need a large-format patient navigation kiosk for a hospital lobby or main entrance — where a 46-inch display provides maximum visibility and a 24-inch touchscreen enables live interaction
• Your facility wants to reduce receptionist workload at entry points — live video call support connects patients to staff without requiring a dedicated person at every entrance
• International patients or visitors with hearing disabilities require multilingual or sign language support
• 24/7 support capability is required — the video call system operates continuously without staffing a physical reception desk at all hours

Need queue ticket dispensing? → R-317, R-319, or R-321
Need a simple LED queue display? → LED-3XX

Want to see the TM-346&324 in action at your facility?

Our team will walk you through video call setup, multilingual configuration, mounting options, and integration with your hospital's support infrastructure.

🔗 Request a Demo